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Privacy Policy


Data Privacy Policy

At Limpet Labels (UK) Ltd, we are committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people who may be customers, suppliers or personnel. The policy will also explain how we use the information, the conditions under which we may disclose it to others and how we keep it secure.

We may change this policy from time to time so please check our privacy policy page on our website which can be found at www.limpetlabels.co.uk to ensure you are happy with any changes.

Any questions regarding the policy and our privacy practices should be sent via email or telephone and we will be happy to answer and queries you may have.

Who are we?

Limpet Labels UK Ltd have been specialists in digital and flexographic printing and self-adhesive label manufacturing since 1992. We are also one of the very few label printing companies that can produce both Digital labels and Flexographic labels in house, which means we can supply the highest quality labels at the best price, whatever your requirements. Company registration: 2699527

How do we collect information from you?

We obtain information about you when you make an enquiry, use our website, become a staff member or become a supplier. For example, if an order is placed online or an enquiry is made via telephone.

What type of information is collected from you?

The information we collect might include your name, address and email address. If a purchase is made online or paid for by proforma invoice, your card details and/or your bank details may also be collected and stored securely. We may also keep personnel and training records


How is your information used?

We may use your information to:

• Process orders that you have placed.
• Provide prices requested through our online shop or in-house team members.
• Notify you of changes to our services.
• Process proforma payments.
• Send you communications which you have requested and that may be of interest to you.
• Process a job application and / or employment contract.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil your orders and enquiries. We will hold your personal information on our systems for as long as necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. It is then stored for six years.

Who has access to your information?

We will not sell or rent your information to third parties. We may share your information with third parties for our marketing purposes. When you purchase a product from our online shop, our website provider will process your payment on our behalf and all information is stored securely and safely. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information if we are under a duty to disclose or share it in order to comply with any legal obligations or to enforce or apply our terms of use or protect the rights, property or safety of our customers and staff. However, we will take measures to ensure your privacy rights continue to be protected.

Your Choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information. You must opt in to receive these communications.

We will not contact you for marketing purposes by email or phone unless you have given prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by email on sales@limpetlabels.co.uk or phone 01978 664411.

How you can access and update your information

The accuracy of your information is important to us. We are working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any other information we hold is inaccurate or out of date, please email us at sales@limpetlabels.co.uk or write to us at: Limpet Labels (UK) Ltd, Russell House, Abbey Road North, Wrexham Industrial Estate, Wrexham, LL13 9RX. Alternatively, you can phone 01978 664411.

You have the right to ask for a copy of the information Limpet Labels UK Ltd hold about you at any time.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) encrypted using 128bit encryption. They are only decrypted after they reach our computer. They are not held in a clear text on any website. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details such as your email address etc when transmitted can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best efforts to ensure its security on our systems.

Links to other Websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Use of ‘Cookies’

Like many other websites, Limpet Labels (UK) Ltd website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning off cookies may result in a loss of functionality when using our website.

Transferring your information outside the EU

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside of the European Union (EU). By way of example, this may happen if any of our servers are from time to time located in a county outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you are agreeing to this transfer, storing or processing policy. If you transfer your information outside of the EU in this way, we will take steps to ensure that appropriate measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this policy under regular review. This policy was last updated in November 2018.